There is no such thing as a silly question, and if yours doesn't feature on the list below, give us a call.
How do I get started?
Is there an age limit?
There is no age limit if you are working with a Personal Trainer. Generally, you must be over 16 to join the classes, however, give us a call and we can discuss it.
Do I need to be fit or have experience in a gym?
Absolutely not - we all have to start somewhere! Every new member will have a chat with a coach before starting and will be introduced to all movements under the watchful eye of a coach during our ONRAMP program. Basically, our coaches will be with you every step of the way (not to sound cheesy or anything), and you can talk to us any time.
Where are you located?
I’m not sure if I will like it. Can I try a class before I join?
Of course, that’s a good idea. Come in (or call) and say hi, and we can sort you out. No pressure!
I am a visitor to Dubai, can I use the gym?
PACKAGES & SERVICES
Do you have a ladies only gym?
We do not have a separate ladies’ gym, but we do have a kickass ladies’ only class. Check out our BALANCE package for more info.
Do you have Open Gym?
Do you have classes during the day?
What is your class schedule?
What are your opening hours?
We are open from 06:00am - 21:00pm on Sunday through Thursday, and 09:00am - 12:00pm on Friday and Saturday. We will be sure to update our noticeboards, website and social media outlets with any changes, like public holidays for example.
What membership packages are available?
BEING A MEMBER
Do I need to book in for every class?
Spaces in our classes are limited so we strongly recommend that you get in there and confirm your spot. Go HERE to do this.
Who do I talk to if I have a complaint, a question or a suggestion?
Please feel free to approach any of our team - we welcome all questions and feedback. However, if you would rather send an email, direct it to Emily at email@example.com and we’ll make sure it’s addressed.
Who do I talk to about my health & fitness goals?
Any of our coaches would be happy to chat to you about H&F (we love it!) Depending on your needs, it may be a quick chat after class, or a consultation followed by regular personal training sessions or personal goal-setting sessions. Send Craig an email at firstname.lastname@example.org and he can point you in the right direction.
Do you have wifi?
Yes we do AND we have a pretty cool space where you can sit and do some work while you wait for your class, or while you wait to cool down afterwards!
Do you have decent showers and changing rooms?
Why yes, yes we do (we made sure of it!) Males have 5 showers, females have 4, and both have separate changing areas and plenty of room.